Returns & Refunds policy

We aim to deliver high-quality products. However, refunds/replacements are applicable under the following conditions:

‣ Eligible Cases

● Damaged or leaked product

● Incorrect item delivered

● Missing items

‣ Not Eligible

● Change of mind

● Opened or used products

● Improper storage after delivery

‣ Process

Raise request within 48 hours of delivery

Share images/videos as proof

‣ Resolution

Replacement or refund will be processed after verification

Refunds will be credited within 5–7 working days

‣ Order Processing

● Orders are processed within 1–2 business days

● Bulk and custom orders may take longer

‣ Shipping

● Delivery timelines: 3–7 business days (domestic)

● Depends on location and logistics partner

‣ Shipping Charges

● Calculated at checkout or based on order value

● Free shipping may apply on selected orders

‣ Tracking

● Tracking details will be shared via SMS/email

‣ Delivery

● Ensure correct address and contact details

● Delays may occur due to external factors

‣ Bulk / Export Orders

● Handled separately via direct coordination

● Custom pricing and logistics applicable

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail dravaagro@gmail.comWrite your text here...